Gift Giving

9 Steps to Giving the Perfect Compliment

Giving a compliment is simple – in theory. You just open your mouth and say something nice, right? But sometimes we get ourselves into a flap by second-guessing, worrying what other people will think, doubting our authenticity or generally stepping on our tongue. It’s pointless to get worked up over something so positive, charming and thoughtful!

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They Didn’t Have ‘That Green Thing’ Back In Her Day

Is it really fair to blame previous generations for the state of the world simply because they didn’t have ‘that green thing’ going on? Don’t blame a public that had little to do with large-scale pollution…

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Customer Service: 1; Pizza Freak: 0

Have you ever had to call in to complain and the person on the other end of the phone simply doesn’t care at all, doesn’t know how to help you, or treats you like an idiot because you’re not a specialist in their field?
Well, that certainly can’t be said for this customer service representative. Listen [...]

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It Makes Us Stronger…

“Your child has brain damage” is on the list of things you never want to hear, but in June of 2007 those were the exact words I heard just one day after my son was born. A few minutes later they told me that he would probably not live, but if he [...]

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SORRY IS JUST A WORD…. an apology is a whole experience

I would like to introduce you to Yvonne Ingley; a lovely, wise woman I have been fortunate enough to hear speak on several occasions. The last time she gave a presentation entitled: SORRY IS JUST A WORD…. an apology is a whole experience and she was kind enough to write it up as an article [...]

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The Simple Truths of Service

A successful and fulfilling life will have strong elements of service interwoven within. We all owe a duty of service to everyone around us, whether it be the service of good parenting, leadership, friendship, partnership or even just the service of kindness and being polite.
Introduced to me recently was a short video exemplifying the ease, [...]

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